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We back up every transaction with a guarantee.
TouchPay offers an unprecedented guarantee benefit of a risk-free solution for funding payments for our correctional facility customers and partner service providers (commissary and inmate telephone) to facilitate the convenient, immediate use of funds and provide better service for our customers. TouchPay can only accomplish this guarantee with a stringent control system and adherence to strict account oversight, which in turn will provide the means to recover fraudulent transactions and collect bad debt. Thus, TouchPay will require complete cooperation in our collection and recovery procedures and agreement to our recovery processes.

Feel free to Contact Us to obtain a complete copy of our of our Guaranteed Payment Policy.